1. Introduction
PhoneShield Pro ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at www.phoneshieldpro.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing the Site, purchasing products, or providing us with your information, you consent to the collection, use, and disclosure of information according to this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you interact with our Site, and information from third parties.
Information You Provide to Us
We may collect personal information that you voluntarily provide to us when you:
- Register an account with us
- Place an order for our products
- Subscribe to our newsletter
- Contact us through our contact form
- Participate in surveys, promotions, or contests
- Submit product reviews
This information may include:
- Contact information (such as name, email address, mailing address, and phone number)
- Billing information (such as credit card details and billing address)
- Account login credentials (such as username and password)
- Order history and preferences
- Feedback, reviews, and correspondence
Information Collected Automatically
When you access or use our Site, we may automatically collect certain information about your device and usage, including:
- Device information (such as your IP address, browser type, operating system, and device type)
- Usage data (such as pages viewed, time spent on pages, links clicked, and the page you visited before navigating to our Site)
- Location information (such as general location based on your IP address)
- Cookies and similar technologies (as explained in our Cookie section)
Information from Third Parties
We may receive information about you from other sources, including:
- Business partners (such as payment processors and shipping partners)
- Marketing partners (to supplement the information we collect)
- Social media platforms (if you interact with us through social media)
- Data analytics providers
3. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services
- Process and fulfill your orders
- Manage your account and registration
- Provide customer service and respond to inquiries
- Facilitate transactions and payments
- Send transactional emails (order confirmations, shipping updates, etc.)
To Improve Our Services
- Analyze usage patterns and trends
- Develop new products, services, and features
- Monitor and improve the performance and functionality of our Site
- Diagnose or fix technology problems
For Marketing and Advertising
- Send promotional emails, newsletters, and marketing communications (if you've opted in)
- Personalize your experience on our Site
- Deliver targeted advertisements
- Measure the effectiveness of our marketing campaigns
For Legal and Security Purposes
- Protect the security and integrity of our business and Site
- Detect and prevent fraud, unauthorized activities, and illegal actions
- Enforce our Terms and Conditions
- Comply with legal obligations and respond to legal requests
4. Sharing Your Information
We may share your information in the following circumstances:
Service Providers
We share information with third-party vendors, service providers, and contractors who perform services on our behalf, such as:
- Payment processors (to process transactions)
- Shipping and fulfillment companies (to deliver orders)
- Customer service providers
- Marketing and advertising partners
- Analytics providers
- Email service providers
- Web hosting services
These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information where required to do so by law or when we believe in good faith that such action is necessary to:
- Comply with a legal obligation or regulatory requirement
- Protect and defend the rights or property of PhoneShield Pro
- Prevent or investigate possible wrongdoing in connection with our services
- Protect the personal safety of users of our services or the public
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our Site.
What Are Cookies?
Cookies are small text files that are stored on your browser or device when you visit our Site. They allow us to recognize your browser and capture certain information.
Types of Cookies We Use
- Essential Cookies: Required for the operation of our Site. They enable basic functions like page navigation, secure areas access, and shopping cart functionality.
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site. This helps us improve the way our Site works.
- Functionality Cookies: Used to recognize you when you return to our Site. This enables us to personalize our content for you and remember your preferences.
- Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests.
Third-Party Cookies
We also allow certain third parties to place cookies on your device when you visit our Site, including:
- Google Analytics (for analyzing Site usage)
- Facebook Pixel (for advertising and measuring ad effectiveness)
- Other analytics and advertising partners
Your Cookie Choices
You can control cookies through your browser settings and our cookie consent tool. Most browsers allow you to refuse or accept cookies, delete cookies, or be notified when a cookie is set. However, disabling cookies may limit your ability to use certain features of our Site.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
Access and Information
You have the right to request access to the personal information we hold about you and information about how we use it.
Correction
You have the right to request that we correct any incomplete or inaccurate information about you.
Deletion
You have the right to request that we delete your personal information in certain circumstances.
Restriction
You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability
You have the right to request a copy of the information you have provided to us in a structured, commonly used, and machine-readable format and to have this transferred to another service provider.
Objection
You have the right to object to our processing of your personal information in certain circumstances.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We may need to verify your identity before responding to your request.
Marketing Communications
You can opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us directly. Even if you opt out of marketing communications, we will still send you transactional emails related to your account or purchases.
7. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Our security measures include:
- Encryption of sensitive information (such as payment details)
- Secure Socket Layer (SSL) technology
- Regular security assessments and testing
- Access controls and authentication procedures
- Monitoring for suspicious activities
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.
If you believe we might have any information from or about a child under 16, please contact us immediately using the information provided in the "Contact Us" section.
9. International Data Transfers
PhoneShield Pro is based in the United Kingdom, and we process and store information in the UK and other countries. The countries we transfer your personal information to may not have the same data protection laws as the country in which you initially provided the information.
If we transfer your personal information to countries outside the European Economic Area (EEA), UK, or other regions with comprehensive data protection laws, we will ensure that an adequate level of protection is afforded to the data as required by applicable laws.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. We will also provide notice of any material changes as required by law.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
PhoneShield Pro
209 Scott Knoll
Amandaton ML3 8PH
United Kingdom
Email: privacy@phoneshieldpro.com
Phone: +443112855734
